Act I: The SetupPlatform & API
Product Manager

From theatre stages to technical stages, I craft compelling narratives where APIs are the characters, integrations are the plot twists, and seamless user experiences are the standing ovations.

Act II: The Journey

Plot Twists & Problem Solving

Every great story has conflict and resolution. Here are the technical dramas I've directed, where APIs played the heroes and integrations delivered the plot twists.

Sep '23 - Present
Senior Product Manager, Guest Engagement Platform
OLO

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Promoted to Senior PM
Hackathon Winner
Sep '22 - Sep '23
Product Manager, Order Transmission/In-Store Foundations
OLO

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Hackathon Winner
Jan '22 - Jul '22
Product Manager, Payments + Loyalty Platform
Lunchbox Technologies

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Hackathon Winner
Feb '21 - Jan '22
Product Manager, Integrations + Onboarding
Lunchbox Technologies

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Hackathon Winner
Jan '20 - Jan '21
Vice President, Customer Success
Omnivore Technologies

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Promoted to VP
Feb '18 - Jan '20
Product Manager, APIs + Integrations
Omnivore Technologies

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Technical Arsenal

The tools and technologies I use to solve integration puzzles and build scalable API products.

API Design & Management

The art of platform thinking

REST APIsGraphQLOpenAPIAPI GatewayRate LimitingVersioning
Integration & Partnerships

Making systems talk beautifully

WebhooksEvent StreamingMessage QueuesETL/ELTBatch ProcessingThird-party SDKs
Developer Experience (DX)

Building for the builders

DocumentationSDKsDeveloper PortalsSandbox EnvironmentsCode ExamplesInteractive Docs
AI & Automation

The PM productivity multiplier

OpenAI APIClaude MCPAI AgentsPrompt EngineeringCode Generation ToolsRapid PrototypingAI-Assisted DocumentationLLM IntegrationWorkflow Automation
System Architecture

The escape room mindset

MicroservicesDatabase DesignCaching StrategiesLoad BalancingContainer OrchestrationInfrastructure as Code
Analytics & Monitoring

Measuring what matters for platforms

API AnalyticsPerformance MonitoringError TrackingUsage MetricsA/B TestingDashboard Design
Act III: The Character

Behind the Scenes

From theatre stages to escape rooms to technical stages - the same storytelling instincts that drive compelling narratives fuel innovative product solutions.

Pattern Recognition

Whether it's identifying API bottlenecks, spotting dramatic tension, or finding hidden clues in escape rooms - I excel at seeing patterns others miss.

Ensemble Collaboration

The best productions, escape room solutions, and product outcomes come from diverse perspectives working in perfect harmony.

Process Innovation

Turning chaos into systems
From manual partner integrations to automated workflows, from tribal knowledge to documented processes - I specialize in finding the repeatable patterns that scale teams and reduce toil.

Theatre Direction

Directing productions taught me to orchestrate complex systems where every element must work in harmony - just like API ecosystems.

Cinematic Storytelling

Film taught me that every user journey is a story with setup, conflict, and resolution. Great products have compelling narrative arcs.

Creative Adaptation

Improvisation taught me to build on ideas rather than shut them down, find solutions when the script goes off-rails, and turn unexpected constraints into creative opportunities - essential skills for APIs and integrations that never go as planned.

Performance Under Pressure

Live theatre, improv scenes, escape rooms, and production incidents all demand clear thinking under pressure. Whether you're saving a scene that's gone off-script or debugging a failed integration at 2 AM - the show must go on.

Technical Problem Solving

The PM methodology refined over 8 years
Just like escape rooms, complex integrations have hidden patterns. I've developed a systematic approach: identify the constraints, map the dependencies, find the elegant solution that unlocks everything else.

Escape Room Performance
Rooms Completed90+
Success Rate98%
Favorite ThemeMagic/Sci-Fi
Best Time23 min
Creative Background
Theatre Productions
15+
Film Projects8
Favorite GenreDramatic Comedies
Degree FocusTheatre & Film
PM Track Record
Years Experience8+
API Integrations50+
Favorite ChallengeAPI Storytelling
Hackathon Wins4
🎭

Intermission

Act IV: The Portfolio

Coming Soon to a Browser Near You

The curtain is drawn while the final touches are being added to this act.
Stay tuned for case studies, impact stories, and behind-the-scenes insights.

Act IV: The Portfolio

Case Studies & Impact

Every great story needs evidence. Here are the projects where technical strategy, creative problem-solving, and theatrical storytelling converged to create measurable impact.

Restaurant POS Integration Platform

OLO

Led the development of a unified integration platform connecting 300+ restaurant brands with major POS systems, reducing integration time from months to weeks.

Details available upon request due to confidentiality

API DesignIntegration PlatformRestaurant Tech

Payment Processing Optimization

Lunchbox Technologies

Redesigned payment flow architecture to reduce transaction failures and improve customer experience across mobile ordering platforms.

PaymentsMobileCustomer Experience

API Ecosystem Growth Strategy

Omnivore Technologies

Developed comprehensive API strategy that grew developer adoption by 300% and established key strategic partnerships.

API StrategyDeveloper ExperiencePartnerships

Want to see more detailed case studies or discuss a specific project?

Let's Connect

Ready to solve complex integration challenges together? Let's discuss how we can build something amazing.

Get In Touch

Always Happy to Chat About

  • • Challenging API platform problems
  • • PM focused AI tools or Copilots
  • • Epic escape room experiences!
  • • The not so typical PM journey

Response Time

I typically respond within 24 hours. For urgent matters, feel free to mention it in your message.